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Operations

Hammond Renewable Energy’s service and maintenance helps system owners reduce their operating costs. Just like with automotive repairs, preventative maintenance boosts your system’s performance and longevity, often avoiding the need for larger, more costly repairs.

Operations

We monitor and provide maintenance services for a portfolio of 400 existing solar projects, many of which we built over a decade ago. This first-hand experience means we know what performance benchmarks to target. We believe that most solar systems, especially trackers, could realistically achieve a 10% production increase with proper servicing.

Let’s get the most out of your solar system. We’ll make real performance improvement recommendations that don’t just rely on expensive equipment swaps.

Pay-per-call maintenance

Smaller commercial rooftop, ground mount and tracker systems are eligible for our unique no-contract maintenance program. (Please note, residential rooftops are excluded from this offer). We offer special warranty services for Enphase and Deger systems as well.

Hammond Renewable Energy will keep tabs on your monitoring system and will acknowledge alarms or customer-reported issues within two business days and complete on-site repairs with our regional electrical partner within 7 to 10 business days. Best of all, there is no contract to sign and no annual maintenance fee. Instead, we charge by the service call!

Commercial contracts

For large commercial projects, we offer an annual maintenance package designed to maximize production. This package includes:

  • One or two preventative maintenance visits per year
  • A weekly systems check for performance
  • On-demand service calls in response to any monitoring alarms
  • Assistance with insurance claims, and support with any utility or IESO interactions.
  • Recommendations for optimization or upgrades

Operations services

Panel replacement 

Solar modules may need to be replaced on occasion due to accidental damage or a product defect in order to maintain system performance. To date, we have replaced 7,400 panels and helped system owners process their panel warranty claims.

Enphase warranty replacement

Inverters naturally have a higher failure rate than panels because of their complexity and workload. We stock Enphase inverters and offer a special same-day warranty replacement service. We can test, replace and process your warranty claim in a single visit, saving you time and money.

Pest damage repair

Squirrels, mice, and birds can mess with a system in a surprising number of ways – nests and chewed wires pose a fire hazard, while droppings can degrade module performance. We will gently relocate nests, repair any damage and install pest control to keep your system safe in the future. 

Electrical repair

If you’re fighting with a difficult-to-find issue with a faulty breaker, connector cable or wire, we have the experience to quickly identify these hidden problems and get your system back up and running. 

Monitoring system repair

Making sure your monitoring system is in tip-top shape extends protection to your entire operation. We ensure consistent peace of mind and offer cellular-based monitoring systems from top brands like Enphase, Cachelan and Fronius.

Ready to start your project?

We’re out in the field most days, so the best way to start the conversation is by form or email. Drop us a line and tell us about your existing or proposed energy system and how we can help.

Let’s talk!

Ready to start your project?

We’re out in the field most days, so the best way to start the conversation is by form or email. Drop us a line and tell us about your existing or proposed energy system and how we can help.

Let’s talk!